Title: GNSS Corrections Support Specialist
Location: New Zealand (Christchurch) or Australia (Perth) Hybrid
Division: Trimble Advanced Positioning
Do you enjoy helping people and solving technical problems?
Do you enjoy interacting with people around the globe in a role with lots of variety?
Trimble Advanced Positioning is seeking a GNSS Corrections Support Specialist focussing on the entire lifecycle of real-time correction services, from the generation of GNSS correction data to the usage in the field.
As a GNSS Corrections Support Specialist, you will be central to our customer’s success with our services and solutions, helping customers install and configure their real-time GNSS systems, train them on how to get the most out of it, and help them resolve issues if they occur either in the RTN control center or the equipment in the field. You’ll also have the opportunity to travel both domestic and internationally for customer on-boarding and on-site service.
What You Will Do
Technical support to address any concerns in GNSS real-time networks, supporting the RTN operator’s control center or assist customers using GNSS correction services
System installations, customized configurations and training delivery
(onsite or via remote sessions)Development of training materials and best practices documentation
Close collaboration and knowledge transfer amongst different functional areas
Provide positive customer experience and focus on customer success
What Skills and Experience and Qualifications You Should Bring
Degree in geodesy and/or surveying including GNSS surveying methods
Ability to describe complex technical facts in an understandable way
Fluent in English, additional language skills preferred
Experience in GNSS positioning preferred
Training and troubleshooting experience preferred
About Your Location
Based at Trimble’s main campus in Christchurch, New Zealand you will love our outstanding culture.
At Trimble, you'll find the inspiration and opportunity to be yourself and thrive. The global community of Team Trimble, including more than 400 people in New Zealand, are passionate about bringing new ideas and innovations to life and building a better, more sustainable future. We have a modern office location in Stirling, Perth Australia just outside of the hustle and bustle of the CBD, which is easily accessible with onsite parking and a great atmosphere.
As travel both domestic and international may be required within the APAC region, you should have a valid passport and no restrictions on traveling.
About Trimble Advanced Positioning
Trimble supports enterprises all over the world to build and operate GNSS correction real-time networks for any industry and provides the world with high accuracy positioning. We offer a wide range of GNSS correction services like Trimble RTX(™) and Trimble VRSNow(™) with global reach but local service and support. Trimble Advanced Positioning is making our customer’s work lives better. Across applications and industries, our positioning services deliver reliability and peak performance to solve today’s biggest location-based challenges.
About Trimble
Trimble is transforming the way the world works by delivering solutions that connect our physical and digital worlds.
Here at Trimble, we believe our jobs are our life’s work. Work that is enabling our customers to do their life’s work, better. We understand that quality of life shapes the quality of work and that’s why we strive to keep our people happy, healthy, fulfilled and challenged. When you join Trimble you are not only joining a company, you become part of a family, where our differences and uniqueness are valued and respected. And as a result, we are transforming the way we work - together.
Trimble’s Inclusiveness Commitment
We believe in celebrating our differences. That is why our diversity is our strength. To us, that means actively participating in opportunities to be inclusive. Diversity, Equity, and Inclusion have guided our current success while also moving our desire to improve. We actively seek to add members to our community who represent our customers and the places we live and work.
We have programs in place to make sure our people are seen, heard, and welcomed and most importantly that they know they belong, no matter who they are or where they are coming from.
