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POSITION SUMMARY:
The primary responsibility of the Mutuel Clerk is to assist guests with placing wagers on horse racing and sporting events from around the globe.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
Write, verify, and make payments on tickets for race and sports wagers in accordance with department policy and procedures and ensure compliance with applicable jurisdictional gaming statutes and regulations.
Maintain a cash bank for his/her shift, responsible for accepting payment and making a correct change when necessary.
Stock Race & Sportsbook Writer/Cashier's stations with adequate supplies; keep all stations neat and clean.
Maintain and reconcile bank for assigned shifts, following established cash-handling policies and procedures.
Explain wagering rules, including betting lines and odds, and procedures to guests.
Create and enter player tracking cards.
Ensure the protection of customers’ rewards and adherence to credit lines.
Notify management of escalated or prevalent guest issues/concerns and any apparent suspicious activity.
KNOWLEDGE, SKILLS, AND ABILITIES:
Working knowledge of sports.
Proficient cash handling and math skills.
Basic computer and reservation software skills.
Basic knowledge of reservation and computer software including Outlook, MS Word, Excel, and PowerPoint as well as office equipment, i.e., telephone, copier, and fax machine.
MINIMUM REQUIREMENTS:
High school diploma or equivalent
Work varied shifts, including weekends and holidays.
